Contact


Have a question or need help choosing the right container? Fill out the form below and, if needed, upload a photo of your instruments.

Upload a photo of your instruments or existing container if you’re unsure what you need.

Contact Person

LISA KINDLER

Head of Business Operations

lisa.kindler@ermis-medizintechnik.de

+49 (0) 7461-964857 10

Remedios Segura Marquez

Business Unit Director Operations

reme.segura@ermis-medizintechnik.de

+49 (0) 7461-964857 12



Sales

Maren Muttscheller

Head of Customer Service

maren.muttscheller@ermis-medizintechnik.de

+49 (7461) 964857 13



Purchasing & Logistics

Tünde Vugrenicsek

Supply and Purchase Manager

tuende@ermis-export.com

+49 (7461) 964857 24


Quality Management

Sophie Ekincioglu

Quality Manager & Regulatory Affairs

sophie.ekincioglu@ermis-medizintechnik.de

+49 (7461) 964857 20


IT & MARKETING

Blendona Aliaj

IT & Marketing Manager

blendona.aliaj@ermis-medizintechnik.de

+49 (7461) 964857 30


Frequently Asked Questions

What are ERMIS sterilization containers and baskets made of?

ERMIS sterilization containers and baskets are made of anodized aluminium and stainless steel, offering durability, lightweight handling, and excellent drying properties. These materials ensure safe and efficient sterilization for medical instruments.

Are your products FDA or CE certified?

Yes, most of ERMIS MedTech products are FDA-cleared through the 510(k) process and CE-certified, meeting both U.S. and European regulatory standards for medical devices.

How can I place an order?

To place an order, you can:

Use the product inquiry form on our website.
Contact us directly via email: order@ermis-medizintechnik.de
or phone +49 (7461) 964857 0 .

Do you ship internationally?

Yes, ERMIS MedTech ships worldwide. We have customers in over 50 countries, and our logistics partners ensure reliable international delivery.

What is the typical delivery time?

Delivery times vary depending on the destination and product availability. For standard products, shipping typically takes 5–10 business days. Custom orders may require additional time.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment status through our logistics partner’s tracking system.

Where can I find replacement parts or accessories?

You can find replacement parts and accessories in our product catalog or by contacting our customer service team.
At info@ermis-medizintechnik.de

How can I request a product sample?

You can request a product sample by sending us an email at info@ermis-medizintechnik.de. Our team will be happy to assist you with product details, availability, and next steps.

Is there a minimum order quantity?

There is no minimum quantity required. For custom-made products, minimum quantities may apply depending on the item. Please let us know which product you're interested in, and we’ll provide detailed information tailored to your request.

Can I add my own custom marking to the product?

Yes, we offer custom laser marking. You can add your logo, reference number, or other identifiers. Please contact us with your requirements, and we’ll provide a quote.

Can I access the instructions for use online (eIFU)?

Yes, we provide electronic Instructions for Use (eIFU) for our products. You can access them online via a QR code included with the product packaging or documentation. If you need help locating the eIFU for a specific item, feel free to contact us.

Do you offer instrument fixation systems?

Yes, we offer silicone holders and fixation systems for safe and organized instrument placement. Custom configurations are available based on your tray layout and instrument types.

Reach our Team

Connect with us to learn more about our product portfolio and services.


Office Address

Dornierstraße 49, 78532 Tuttlingen, Germany

Write email

info@ermis-medizintechnik.de

Give us a call

+49 (0) 7461/964857-0

Working hours

Mon - Fri 08:00 - 17:00


Follow us